Coronavirus

Latest information: March 28, 2020    16.30 GMT

As with other hotels across the UK, we are temporarily unable to accept any new arrivals or take any new bookings. This difficult decision follows the latest government COVID-19 advice for accommodation providers.

For key workers, if you have an arrangement with Z Hotels, this will remain in place, otherwise please contact reservations@thezhotels.com

Flexible in your travel plans

***Don’t cancel your trip, change the dates & let’s save tourism together***

While all bookings at Z Hotels are non-refundable and non-transferrable, we recognise that these are exceptional and extraordinary times. As such, for all guests with check in dates for April 2020, we would like to offer you the opportunity to rebook your accommodation with us anytime within the next two years (up to 31 March 2022). We would kindly request that you advise us of your new dates before 31 January 2021.

For all guests with check in dates for May/June 2020, we are also happy to accommodate any change of date request but we would kindly ask you to contact us two weeks prior to your arrival date as we are currently prioritising April enquiries and bookings at this time. Apologies for any inconvenience that this may cause.

For all guests with check in dates after 30 June 2020, please contact us again two weeks prior to the check in date.

While our hotels may be temporarily closed, our teams are actively working around the clock to support you. However, with the high number of emails that we are receiving at this time, we kindly ask you to please bear with us and we will respond to your emails as quickly as possible.

When will we re-open?

We continue to take advise from UK government regarding safe travel and accommodation. Our priority remains the wellbeing of our teams, our guests and all our partners.

Please continue to visit our website for any further updates.